You can check your salik balance using multiple methods including online with your account number, SMS, the RTA website, the Smart Salik App, or through kiosks and service centers.
Knowing your balance ensures you avoid fines, manage your travel costs, and plan routes effectively. Salik is an automated toll system that deducts fees from your prepaid account whenever you pass through a toll gate. The system is fully electronic, with no physical booths, so your balance must be sufficient before traveling.
There are several ways to check your Salik balance, each with its own convenience. The primary goal is to know your account balance before crossing any toll gate.
Checking via phone using your account number is straightforward. Call 800 72545, select your preferred language, then input your account number and PIN.
After that, the system will provide your current balance. This method is available 24/7 and works even without internet. It is essential to know your account number and PIN. If your account is not active, this method will not work.
You can use SMS for quick balance checks. From a registered mobile number, send “BAL” to 5555. The system responds with your current Salik balance almost immediately.
This method is useful for people without smartphones or internet access. It also works for rental cars if the mobile number is correctly linked to the Salik account on the vehicle.
The RTA website allows detailed monitoring. Log in with your account number and verify your vehicle plate. You can see your balance, review recent transactions, and manage account settings.
The website also allows automatic top-ups and linking multiple vehicles to one account. This method is useful for residents who want full records of their toll usage.
The Smart Salik App is available on iOS and Android. Log in with your account number and PIN to see your balance instantly, review recent transactions, and top up the account.
You can link multiple vehicles, set low-balance alerts, and track monthly usage patterns. Some modern cars even sync via Bluetooth to display the balance on the car’s infotainment system.
Physical kiosks and RTA service centers provide another option. Present your account number or vehicle plate to staff, who will provide your balance and transaction history.
This method is helpful if the website or app has technical issues or if you need to register a new Salik tag. You can also recharge your account on the spot at these locations.
Rental cars usually come with an active Salik tag, but the account may be registered to the rental company. Always confirm the tag is present and check the balance through SMS, the app, or online before traveling.
Crossing a toll with insufficient funds may result in fines billed to the rental company and passed to the driver. Checking beforehand avoids unnecessary costs and ensures smooth travel.
Checking your Salik balance is usually simple, but users may sometimes face unexpected problems that cause confusion or delays.
From technical glitches to account-related issues, several factors can affect how smoothly you can view your balance.
Below are some of the most common issues drivers encounter when checking their Salik balance, explained in detail to help you identify and resolve them quickly.
Using the wrong account number or PIN will prevent balance checks. Resetting credentials is necessary if you forget them.
If the vehicle is not registered, the system cannot provide balance details. Rental cars are particularly prone to this issue.
Crossing a gate with insufficient funds triggers a AED 50 fine, and repeated crossings escalate fines. Monitoring your balance prevents unnecessary penalties.
Newly registered accounts must be activated before checking balances. Activation can be confirmed through service centers or the app.
Website or app downtime may temporarily prevent balance checks. SMS or kiosks provide reliable backup in these cases.
Check your balance before major trips and set low-balance alerts on the app to prevent running out unexpectedly.
A minimum balance of AED 50 is recommended for uninterrupted toll deductions.
A fine of AED 50 applies if you cross a toll without sufficient balance. Recharging within 48 hours avoids additional penalties.
No. Salik balance does not expire, but regular monitoring ensures funds are available for all tolls.
Checking your Salik balance is critical for driving in Dubai. You can use phone calls with your account number, SMS, the RTA website, the Smart Salik app, or physical kiosks and service centers.
Each method mentioned above provides balance information, transaction history, and recharge options. Rental cars require verification of the tag and linked account.
Regular monitoring and using available tools make managing your Salik account straightforward and reliable.
Also Read: How Many Salik Gates in Dubai?
