Information We Collect
When you contact DreamRides, we may collect your name, phone number, email address, preferred vehicle, rental dates, delivery location, and documents required to prepare or confirm a rental enquiry.
Legal
This policy explains how DreamRides Car Rental Dubai handles information connected with enquiries, bookings, vehicle handovers, and customer support.
When you contact DreamRides, we may collect your name, phone number, email address, preferred vehicle, rental dates, delivery location, and documents required to prepare or confirm a rental enquiry.
We use enquiry details to confirm availability, prepare rental terms, arrange delivery, support customer service, and meet legal or insurance requirements connected with vehicle rental in the UAE.
Driving licenses, Emirates ID, passport details, visa details, and related rental records are used only for booking, compliance, agreement preparation, and handover support.
We may contact you by phone, WhatsApp, or email about your enquiry, confirmed rental, service updates, or relevant offers. You can ask us to stop promotional contact at any time.
Customer information may be shared with payment, insurance, delivery, legal, or government-related parties only when needed to provide the service, protect vehicles, or comply with applicable requirements.